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      <image:caption>Spotted while shopping for Mother’s Day gifts</image:caption>
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      <image:title>Blog - A Space for “Spiritual Transactions”</image:title>
      <image:caption>Somewhere, Joseph Campbell is nodding approvingly as Ghana allocates resources to build a space for “spiritual transactions.”</image:caption>
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      <image:title>Blog - Turn a Problem into a Puzzle</image:title>
      <image:caption>“Anger doesn’t get anything done, so you have to find out: How do I make it work? That’s why I was always maniacal about transforming every problem into a puzzle which I can solve. I can solve a puzzle—a problem just stresses me out.”</image:caption>
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  <url>
    <loc>https://rossbelmont.com/images</loc>
    <changefreq>daily</changefreq>
    <priority>1.0</priority>
    <lastmod>2023-05-22</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157217123-49US8ZL4KP7VX9OPP2JM/unnamed-2.png</image:loc>
      <image:title>Images - The Struggling Moment</image:title>
      <image:caption>When you “zoom in” on demand for your product as far as you can, eventually you find an actual person in a specific situation where they can’t meet some need. (If you don’t see this, there may be insufficient demand.) Understanding this moment is critical to designing a product that fits within it. This format works better than the traditional Agile “As a / I want / so that” user story.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157217123-49US8ZL4KP7VX9OPP2JM/unnamed-2.png</image:loc>
      <image:title>Images - The Struggling Moment</image:title>
      <image:caption>When you “zoom in” on demand for your product as far as you can, eventually you find an actual person in a specific situation where they can’t meet some need. (If you don’t see this, there may be insufficient demand.) Understanding this moment is critical to designing a product that fits within it. This format works better than the traditional Agile “As a / I want / so that” user story.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557242343268-8GIZL2B0F9IF1KMBO0M5/bridge.jpeg</image:loc>
      <image:title>Images - The Rickety Bridge</image:title>
      <image:caption>If a customer cares enough about solving the problem your product addresses, they’ll create their own rickety bridge to get to some solution.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://static1.squarespace.com/static/5cd04229aadd342fdae9e3a3/5cd047a201199f00010a3952/5cd04d9cb208fc556dacc16c/1557155228176/</image:loc>
      <image:title>Images</image:title>
      <image:caption />
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557155268103-1EQBLRRTI7OZRUDGVHRW/62682932560_0.jpg</image:loc>
      <image:title>Images - Switching to a New Product</image:title>
      <image:caption>Switching from one product to another only happens when the pain of the current state and the attractiveness of the new product outweigh the anxiety of what could go wrong and the inertia of staying in place.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557242348824-ZMOHB1CN3PNTZFZNTXAB/switch.jpg</image:loc>
      <image:title>Images - Switching Products with Value Proposition Design</image:title>
      <image:caption>Alex Osterwalder (creator of the Business Model Canvas) adapted the diagram I made of the Four Forces of Product Switching, overlaying his work on Value Proposition Design. I’ve used the Value Proposition Design playbook when going into uncharted territory with new product ideas—it’s great.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157259582-ZU56166IWRD8R96Q2D1T/unnamed.jpg</image:loc>
      <image:title>Images - Balancing Input to Product Decisions</image:title>
      <image:caption>Each department/function in a product company has something to contribute when it comes to making decisions on what to build.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157283530-XCZYJ5K5QVBDO1DM0I5J/unnamed-6.png</image:loc>
      <image:title>Images - Three-Track Agile: Design Ahead of Development</image:title>
      <image:caption>eBay and Netflix use a three-track model to integrate design into development. Design runs ahead to create and validate product ideas, which are handed to front-end developers upon approval. This gives the back-end developers enough time to create APIs for use by the new front-end.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557156737532-ME4GQ70Z25T4O1CJNM4S/unnamed.png</image:loc>
      <image:title>Images - Scrum and UX Design Working Together</image:title>
      <image:caption>When teams first learn Design Thinking principles, it’s not obvious how to weave that activity into the sprint cycle defined by Scrum. Here’s one way that can be accomplished.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157277762-RRDNY62N0J1C68IOIT4L/unnamed-3.png</image:loc>
      <image:title>Images - Agile &amp;amp; UX: Scrum as in Rubgy</image:title>
      <image:caption>Whenever possible, designers and developers should work together in the same sprint cycle to validate and build solutions together.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557158001792-ROZFRHJSQ2FWNLFKKYD1/Paper.Appiphony+Internal.10.png</image:loc>
      <image:title>Images - Generating and Synthesizing New Ideas</image:title>
      <image:caption>Organizations new to Design Thinking often struggle after brainstorming bold new ideas. Some concepts need to end up on the cutting room floor; not all ideas are equally impactful.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157262859-1CLSBVHC15EP7H4ZP3VL/unnamed-7.png</image:loc>
      <image:title>Images - Combining Promising Ideas</image:title>
      <image:caption>After new ideas are generated, it’s wise to consider which can work together. Identifying themes is especially useful for software release planning.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157280104-5GASWNVP20Z1FMSNN36Z/unnamed-5.png</image:loc>
      <image:title>Images - The Cycle of Process Improvement</image:title>
      <image:caption>Work to understand the current state before imagining a new future state. Then, create a small-scale test for that idea, evaluate it, and either discard it or activate it throughout the organization.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157975015-IROLHOYMM54HFALWHICD/Paper.Principles.17.png</image:loc>
      <image:title>Images - The Kano Model</image:title>
      <image:caption>One way for product teams to decide what to work on is to compare the investment required to the satisfaction or excitement that will yield.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157988686-AAKJHR4N4WYQM160658P/Paper.Principles.19.png</image:loc>
      <image:title>Images - Design Balances Requirements with Signal from Users</image:title>
      <image:caption>The discipline of user experience design offers a variety of methods to obtain signal from users before making large investments in engineering.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557243837659-Q19HKQAW3IJSJNA53KYJ/Paper.Principles.13.png</image:loc>
      <image:title>Images - The 75/25 Rule of Feedback</image:title>
      <image:caption>Feedback is critical to the design process, but it can’t be absorbed and metabolized into anything useful during the middle period when the team is heads down building the idea. Instead, provide directional guidance before burning 25% of the timeline, and identify small things to revise when 75% of the time has passed.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157993420-0XF25ONUZYA4ZDK4W7L0/Paper.Convo.1.png</image:loc>
      <image:title>Images - The CoNVO Method of Solving Problems</image:title>
      <image:caption>When presenting a new challenge to a team, start with the context/backstory. Then, make it clear what needs must be addressed and what outcomes needs to be created to reach success. After all that, offer your vision of how it might be solved and solicit ideas from your team.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557159228313-7QTZ3TBN3MEHEIV6HW6P/Paper.Complexity.2.png</image:loc>
      <image:title>Images</image:title>
      <image:caption>Having a large quantity of something doesn’t create complexity if the elements are connected in predictable ways.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557159227252-DODG1KAZW42HLUMQWJTA/Paper.Complexity.4.png</image:loc>
      <image:title>Images - Complexity</image:title>
      <image:caption>Complexity occurs when many elements are connected in a way that makes system behavior difficult for humans to predict. Typically, adoption suffers.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557165180689-3OOT8YHQHUCRDF88ZURT/142982277068.png</image:loc>
      <image:title>Images - Pushing Through Complexity to Simpler Designs</image:title>
      <image:caption>Complexity often emerges when building new features. To make those features successful, there’s extra design work needed to “push through” the complexity.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557158003959-G3OSCCPSWIZZ6TTFAUTY/Paper.Principles.14.png</image:loc>
      <image:title>Images - Design Sprints Save Time</image:title>
      <image:caption>It may seem like product discovery delays development, but ultimately it’s a shortcut to knowing whether those ideas will work in the market.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557159228865-VVGOQNQMHR756Q29D3NA/Paper.Principles.2.png</image:loc>
      <image:title>Images - Climbing Uphill to Eliminate Risk</image:title>
      <image:caption>You can’t estimate accurately until you’ve eliminated risk.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557158871006-BXIU3T30OPEUFMJJNXTI/Paper.Principles.12.png</image:loc>
      <image:title>Images - Use Interactive Prototypes Whenever Possible</image:title>
      <image:caption>If you don’t, your requirements won’t be complete and your estimates will be too low.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557157282629-2YM8359STH8UJ4UJUFA3/unnamed-1.png</image:loc>
      <image:title>Images - Cheat Sheet: What Picture Should I Draw?</image:title>
      <image:caption>Use this if you’re not sure what type of picture best communicates your idea.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557164690859-QK1X605TABETGF950MLB/85823339113_0.jpg</image:loc>
      <image:title>Images - Scenario as Comic Strip</image:title>
      <image:caption>This comic strip succinctly illustrates the struggling moment when a user would turn to the Square credit card reader to save the day.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557164817280-PJ6768D9Z3EADQ4UR75M/90903208783.jpg</image:loc>
      <image:title>Images - Requirements on Wood</image:title>
      <image:caption>Requirements are more effective when it’s easy for builders to consume and “metabolize” them into something useful.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557164860346-PZMGQL3VPIMJ8NDCUYYG/91005619158.jpg</image:loc>
      <image:title>Images - Knowns and Unknowns</image:title>
      <image:caption>What the most confident among us don’t know could fill the largest libraries. Instead, have the wisdom to seek answers.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557164868268-1XU02TQCYZ3SUNY1LUWR/91006240043.png</image:loc>
      <image:title>Images - Minimum Viable Product</image:title>
      <image:caption>Though it may roll, a wheel is not an MVP for a motorcycle.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557164967413-MP8EEUSNE06IVR0FICQJ/107890554363.jpg</image:loc>
      <image:title>Images - Why Visuals Win</image:title>
      <image:caption>Use visuals in your communication whenever possible.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557243728341-TGTWDC3WMTT1HQAQZW45/114138357328_1.png</image:loc>
      <image:title>Images - Interactive Sketching Notation</image:title>
      <image:caption>Low fidelity, but it still captures the key interactions.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557165163041-ASY8K1UD7WEPEB6CEJ0S/130621584118_2.jpg</image:loc>
      <image:title>Images - User Story Map</image:title>
      <image:caption>This captures the sequence a given user follows to complete a task and includes a UI concept for each step so development can make estimates.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557165881307-HEJFUAHZ0DTM8YSGSBIP/159871378608.jpg</image:loc>
      <image:title>Images - See/Do Storyboard</image:title>
      <image:caption>This format captures a user sequence by describing what a user sees, then does.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557165144273-364CXU3TNNNA4C8WQKG3/123806343333_1.png</image:loc>
      <image:title>Images - Highlighting Customer Benefits in Release Notes</image:title>
      <image:caption>It’s easy to fall into the trap of simply listing new features.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1557165110122-C8GZAS4EFO9VDHSJ4KZ6/116757840713.jpg</image:loc>
      <image:title>Images - What I Do</image:title>
      <image:caption>An explanation prepared for my daughter’s kindergarten class; I couldn’t figure out how to include the worrying that we haven’t talked to enough users. ;)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5cd04229aadd342fdae9e3a3/1558397143343-FYM7RRC16FI7NI1B9LHA/PNG+image.png</image:loc>
      <image:title>Images - Outcomes over output</image:title>
      <image:caption>Answer this question before committing to building something: what successful outcomes will it create for your customer?</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://rossbelmont.com/about</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2019-05-07</lastmod>
  </url>
</urlset>

